Create an Error Polling Task

When an error occurs on a device, it will be notified from the device by SNMP Trap. However, whether the error has been resolved or not needs to be notified by Status Polling. If you are looking for polling task, go to Create a Polling Task.

Use an error polling task to perform status polling only on the devices in which errors occurred. For example, you can monitor the error status more accurately by specifying an interval that is shorter than the interval specified for a normal status polling for the error polling task.

  1. Go to [Discovery & Polling] → [Error Polling].

  2. Click (Add).

  3. Enter the task name and description on the [General] tab.

The security group items are displayed when the group restriction function is enabled in the security settings, and you can restrict the device group to be specified for the template target.

For the security group context, refer to Configure Group Restrictions.

  1. On the [Target Devices/Groups] tab, specify the devices or groups for which to obtain the device information.

    1. Click (Add (Target Device)) or (Add (Target Group)).

    2. Select the target device or group.

    3. Click [OK].

  1. Select the type of the error information to be obtained on the [Triggers] tab.

    The following is the list of triggers.

    Type Item
    Errors

    • [Select All]

    • [No Toner/Ink]

    • [Paper Misfeed]

    • [Call Service]

    • [Cover Open]

    • [Device Access Violation]

    • [No Paper]

    • [No Response]

    • [Original Misfeed: ADF]

    • [Fax Transmission Error]

    • [Error]
    Warnings

    • [Select All]

    • [Offline]

    • [Toner/Ink Almost Empty]

    • [Alert]

    • [Replace/Supply]

    • [Maintenance]

    • [Busy]

    • [Almost Out of Paper]

    • [Energy Saver Mode]

    • [Warming Up...]

  2. Configure the schedule to execute Error Polling on the [Schedule] tab.

    Type Item
    Disable Schedule Select the check box to disable the schedule.

    Once Only

    The task is executed only once at the specified date/time.

    Interval

    The task begins at the specified date/time, and it is repeatedly executed at a specified interval.

    Specify whether the interval measurement starts at the start or end of the job

    Daily

    The task begins on the specified date, and it is executed daily at the specified time.

    Weekly

    The task begins at the specified date/time, and it is executed weekly on the specified day of the week.

    You can specify more than one day of the week.

    Monthly

    The task begins at the specified date/time, and it is executed monthly at the specified date.

    You can select multiple dates from the first to the last day of the month.

    Extension setting

    Select this check box to set a time period for preventing task execution

  3. Click (Save) when the settings are complete.