Device Log Management

To create a template to change the type of device logs to be collected, refer to Manage Device Logs.

You can also use the job information output tool to export a device log. For details, see Device Log Export Tool.

Device Log Management

Item

Description

Device Log Reception Displays the device log reception status. Use the [Start]/[Stop] button to start and stop reception of device logs.
Log Processing Interval

Specify the interval to obtain the log.

The default is 1 hour.

Log Processing Start Time

Specify the time to start the log collection.

The default is 00:00.

Upload device log from Delegation Server immediately

Updates the device log database.

Because the Job Logs and the Device Access Logs are stored and managed in an internal database rather than on the Oracle or SQL server, these logs are not included in a effective range of the Run button.

 

Monitor Transferring Log Setting

Item

Description

Monitor Device Log Transmission Specify whether or not to send a notification when there is no device log for the specified period.

Monitor Interval

Select the interval to notify whether the device log is available or not.

The default is 1 month.

Input Email Address Manually

Enter the e-mail address of the destination manually.

  • Notify Address: Enter the e-mail address.

  • Language: Select the language to use in the notification e-mail.

Select Destination Select from the destinations registered to [System] → [Notification] → [Destination].

 

Device Log Export

A retrieved device log can be exported as a CSV file.

Item

Description

Select Device Log Type

Select the type of the device log to be exported.

  • [Device Job Log]

  • [Device Access Log]

  • [Device Eco Log]

Select Device Job Log Data by

Specify the start date/time and end date/time of the duration to export the device job log.

  • [Created Date Time in Device]: The date and time the data creation on the device started becomes [Start Date] and [Start Time], and the date and time the data creation on the device ended becomes [End Date] and [End Time].

  • [Collected Date Time of System]: The date and time the data collection on the device started becomes [Start Date] and [Start Time], and the date and time the data collection on the device ended becomes [End Date] and [End Time].

Specify the current time for Start Date/Time and End Date/Time.

Export the date and time of the device job log in GMT.

Delegation Server When exporting a device job log or device access log, select the Delegation Server as the destination for exporting the log.