Restore the SLNX Database

If you have performed a Backup the SLNX Database and are ready to restore the database, perform the following tasks: 

  1. Stop the following services:

    • RICOH SLNX Central Manager Service
    • RICOH SLNX Delegation Server Service

  2. Restore the backup data to the database.

  3. Place the data folder that has been backed up in the preferred new location.

  4. When sslAtRemoteServer.properties, sslClient.properties, and sslServer.properties files are backed up, these files are overwritten in the configuration folder.

  5. Restore the RSA encryption key.

    The following account requirements apply when you use the RSA encryption key backup/ restore tool:
    • Execute the tool by using a user account that has administrative privileges.
    • Execute the tool under the same user account as the account that is used to start the SLNX service.
    • The tool accesses the Windows registry when executed and requires the permission of the system or user account that was used to install SLNX.

    The RSA encryption key backup/restore tool (PrivateKeyBackupRestoreCmd.exe) is stored in the following folder:

    (Install path)\tools\SecurityTools\Core\PrivateKeyBackupRestore

  6. From the command line, enter arguments in the command prompt by following this example:

    PrivateKeyBackupRestoreCmd.exe --action restore --

    location C:\tmp\slnx_keypair.pem --password mypassword –account ricoh\slnxservice

    By default, the data folder is located in the following path: \ProgramData\Ricoh\Streamline NX\data

    You need to enter the same password used when creating the backup. Refer to Backup the SLNX Database for a full list of command line arguments that can be used in this tool.

  7. Install SLNX.

  8. To start installation, click [Next] after starting the installer, and then click [Modify].

  9. Start the following services:

    • RICOH SLNX Central Manager Service

    • RICOH SLNX Delegation Server Service