Work from Home (WfH) Client

The Work from Home (WfH) Client uses a PC Client connection key to connect to the Streamline NX Core Server and discover Ricoh and non-Ricoh devices at home.

The SLNX Administrator determines whether to monitor a WfH device or not. Obtain the correct device model name so the WfH devices will be accepted in SLNX.

WfH Installation Workflow

To make the WfH device discoverable, the Administrator must:

  1. Read the Prerequisite information (below) before you start – these are the technical details you need to gather before you can install and configure the WfH client.

  2. Work from Home (WfH) Client

    The Microsoft Visual C++ 2019 Redistributable Package is required to run the Work from Home Client installer. If the package is not yet installed on a PC, running the installer will prompt the installation of Microsoft Visual C++ 2019 Redistributable Package and you can install the package at that point.

Prerequisite Information for the Home PC

Work from Home installation requires the following details.

  • The PC Client Connection Key

  • The Server Address of the SLNX Core Server

  • The Server Port address of the SLNX Core Server

  • If the SLNX Core Server uses SSL/TLS or not

  • If using a Proxy server, provide the Proxy Server URL, password and port information