Enable Active FTP

FTP “passive mode” is the usual way for RICOH Streamline NX to communicate with the devices. When you need to use the specific port or port range for data transfer, enable "active mode" for FTP communication.

Follow the steps below to enable the “active mode” FTP.

1. Log in to the Management Console using a user account that has all the SysConfigRead, SysConfigWrite, and @RemoteCE Privileges.

2. Go to [System] → [Server Settings] → [Advanced System Settings Editor].

3. Click [View] → [Delegation Server Settings].

4. When applying this change to all Delegation Servers, select [Global Settings]. When applying this change to a specific Delegation Server, select the target Delegation Server.

5. Find the "dm.firmware.ftp.active.enabled" key by using the filter. If it does not exist, click (Add) and enter "dm.firmware.ftp.active.enabled" for [Key].

   If this key is not defined, the system uses passive FTP when communicating with devices.

6. Set [Type] to "Boolean", and [Value] to "True".

7. Click [Save].