Managing Device Logs

Information such as the usage of device features and changes in the device status is recorded and stored in each device. This information is called a device log.

Use the Log Collection template to change the type of device logs to be collected. You can also delete the log data stored in a device.

To use the device log template, the access accounts of SNMP, Device Administrator, and SDK/J are required. The template may not be executed properly when the access account are not configured.

  1. Click [Configuration] →[Configuration Templates] → [Log Collection].

  1. Click (Add).

  2. Enter the template name and description.

The security group items are displayed when the group restriction function is enabled in the security settings, and you can restrict the device group to be specified for the template target.

For the security group context, refer to Configure Group Restrictions.

  1. Click [OK].

  2. Configure the settings related to the device log on the [Log Collection] tab.

  • Delete Log data in Device: Deletes all the log data stored in a device.

  • Log Transfer Settings: Specify whether or not to encrypt the device log upon transferring, and also select the type of the device log to be collected.

  1. Click (Save) when the settings are complete.

Items to note

  • To execute a template, register the template to a task first. For details, refer to Register a Template to a Task.
  • You can manage the device log collection function and export the device logs from [System] ®[Server Settings] ®  [Device Log Management] in the navigation tree. For details, refer to Manage Device Logs
  • Depending on the job contents, the device log records general information, source information, and destination information.

    If the job log that is written in a CSV file has a job that contains the source and destination information, the destination information is copied to the source information.

    Therefore, make sure that the destination information is not copied repeatedly when the device status is obtained from the destination information in the CSV file.

    • For example, when the following three files are stored in the document box, three sheets will be printed when you select and print documents A, B, and C:

      • Document A: 1 page (source information 1)

      • Document B: 1 page (source information 2)

      • Document C: 1 page (source information 3)

    • When you output the log and export it to a CSV file, a total of nine copies are output including the three-line destination information. (Plot ping pages)

      • Document A: 3 (destination information 1)

      • Document B: 3 (destination information 1)

      • Document C: 3 (destination information 1)